Today’s consumers of network information should have fast and easy access to the data they need to do their jobs.
Network engineering teams are often bogged down with requests for basic network data from developers, help desks, lifecycle management, and other teams. Time spent addressing these requests can significantly cause delays in project delivery, troubleshooting, and create distractions from more strategic and time sensitive initiatives.
Providing secure, self-service access to common network information via chat, custom web forms, or ITSM integrations eliminates the delays and distractions associated with sifting through various spreadsheets, logging into devices, and human interaction.