The fastest, most collaborative way to Access Network Data and Drive Automation
Nautobot ChatOps enables network engineers and operations teams to interact with automation workflows directly from chat platforms such as Slack, Microsoft Teams, Webex, and Mattermost. Instead of switching between tools or submitting tickets for simple requests, teams can retrieve infrastructure data, run operational commands, and trigger automation directly from conversation-based workflows. Built on Nautobot’s network source of truth, ChatOps provides fast, authoritative access to network insights, enabling seamless collaboration and extensibility across your broader infrastructure ecosystem.
Modern network operations depend on an ever-growing stack of tools: monitoring platforms, configuration systems, automation frameworks, and infrastructure inventories. While each of these systems are powerful, the need to constantly switch between dashboards, run manual scripts, or submit tickets for simple lookups creates operational drag and slows down your team.
This creates several common operational challenges:
Engineers must log into multiple systems to retrieve simple operational information such as device inventory, rack utilization, or circuit assignments.
Many network teams receive a constant stream of small operational requests such as:
Even when the answers exist in systems like Nautobot, retrieving them often requires specialized access or manual investigation.
Operational troubleshooting frequently happens in chat platforms where teams collaborate. However, the actual tools used to gather data are disconnected from the conversation.
Engineers must leave the chat platform, retrieve information elsewhere, and paste results back into the discussion.
Many organizations invest in automation frameworks but struggle to make those capabilities accessible to the broader operations team.
Automation often remains limited to engineers comfortable with scripts or APIs.
Bottom line:
Stop the context switching! Your network teams is wasting valuable time switching tools, chasing information, and performing manual lookups that should be automated and delivered directly in the flow of collaboration.
Nautobot ChatOps provides a conversational interface for network operations, allowing engineers to interact with infrastructure data and automation workflows directly from chat platforms.
Using predefined or custom chat commands, users can retrieve data from Nautobot, trigger automation tasks, and integrate with external infrastructure systems without leaving the conversation.
The result is faster access to operational insights and easier collaboration between teams.
ChatOps integrates with the most common enterprise collaboration platforms:
A command written for ChatOps works consistently across these platforms, enabling teams to adopt the same operational workflows regardless of which collaboration tool they use.
Because ChatOps integrates directly with Nautobot, teams can retrieve authoritative network data from the system of record.
Common examples include:
Instead of navigating the Nautobot UI or querying the API directly, engineers simply request the information in chat.
ChatOps uses predefined commands that trigger automation workflows or data retrieval.
For example, a user might request rack details by entering a command such as:
/nautobot get-rack ATL01
The chatbot gathers the required information from Nautobot and returns the response directly into the conversation.
Interactive controls such as buttons or prompts can also guide users through workflows by collecting the required inputs.
The Nautobot ChatOps app is designed as a framework that can be extended to support additional commands, platforms, and integrations.
Developers can create new chat commands that:
This allows organizations to expose automation capabilities safely and consistently through conversational interfaces.
ChatOps can integrate with other infrastructure and automation platforms, allowing teams to retrieve operational data or trigger workflows across systems.
Existing integrations include platforms such as:
Additional integrations can be developed using the ChatOps framework.
Once ChatOps is deployed, network operations shift from manual lookups and tool switching to real-time interaction with automation workflows.
Engineers can retrieve infrastructure insights, trigger actions, and collaborate around operational data directly within chat.
Operational Improvements
ChatOps helps transform network automation from isolated scripts into collaborative operational workflows.
Bring Network Automation Into Your Team’s Workflow
Nautobot ChatOps makes network automation accessible where teams already collaborate. Retrieve infrastructure data, run automation commands, and integrate operational systems directly from chat.
Nautobot ChatOps is a chatbot framework that allows network engineers to interact with Nautobot and other infrastructure systems directly from chat platforms such as Slack, Microsoft Teams, Webex, and Mattermost.
ChatOps reduces the time required to retrieve operational data and execute automation workflows by bringing those capabilities directly into the chat platforms where teams already collaborate.
Yes. ChatOps is designed to work with Nautobot as the network source of truth. It retrieves infrastructure data and can trigger automation workflows based on information stored in Nautobot.
Nautobot ChatOps currently supports:
Yes. ChatOps is highly extensible and allows developers to create custom chat commands that interact with Nautobot or other infrastructure systems.
ChatOps commands can trigger automation workflows such as:
No. ChatOps makes infrastructure insights accessible to a broader audience including operations teams, NOCs, platform engineers, and internal stakeholders who need network data.
Yes. Commands and responses occur directly within chat conversations, creating a transparent history of operational actions and information retrieval.
Share details about yourself & someone from our team will reach out to you ASAP!
