Solutions

Network Data Consumption

(Self Service)

Today’s consumers of network information should have fast and easy access to the data they need to do their jobs.

Network engineering teams are often bogged down with requests for basic network data from developers, help desks, lifecycle management, and other teams. Time spent addressing these requests can significantly cause delays in project delivery, troubleshooting, and create distractions from more strategic and time sensitive initiatives.

Providing secure, self-service access to common network information via chat, custom web forms, or ITSM integrations eliminates the delays and distractions associated with sifting through various spreadsheets, logging into devices, and human interaction.

ITSM Integration

Integrate ITSM platforms, such as ServiceNow, to automate common change requests while auto-generating ticket creation, updates, and close-out providing the necessary audit trails and governance your organization requires.

Chat Integration

Provide self-service functionality for your help desk, developers, or others giving them immediate access to data they need by simply having them type in commands within their chat application.

Initiate changes or be notified of changes made to the network right from your preferred chat application by integrating your automation solutions with chat APIs.