Sales Operations Administrator

Title: Sales Operations Administrator

Location: Remote (US)

Who we are:

Network to Code bridges the gap between DevOps and Network Engineering. We are a pioneer in the network automation industry. Our mission is to drastically change the way networks are managed, consumed, and operated on a day-to-day basis. We offer a variety of professional and consulting services as well as training on Network Automation, DevOps for Networking, and how the network can be operated with an Infrastructure as Code mindset. Our services and solutions enable clients to better serve their business and the needs of their customers.

Impact of this role:

The Sales Operations Administrator will be accountable for a broad level of responsibilities including working within the company’s CRM systems, maintaining confidential and sensitive records, creating reports and presentations, and other duties as assigned. This candidate must be highly organized, detail-oriented and self-motivated. He/she will collaborate/coordinate with the finance team and must have strong written/verbal communication skills, ability to thrive in fast-paced environments and ability to deliver accurate results while managing deadlines effectively. This role reports to the Head of Finance with a dotted line to VP of Sales and Marketing.

A day in the life:

  • Coordinate documentation and communications of received orders between sales, finance and operations teams
  • Complete Customer on-boarding documentation
  • Coordinate the preparation and execution of agreements with customers, including Master Service Agreements (MSAs), Statements of Work (SOWs) and other legal documents required for the contracting and delivery of services
  • CRM System Tasks such as customer data entry and opportunity tagging to ensure accurate and timely information
  • Prepare Weekly, Monthly, Quarterly and Annual Sales Presentations and Reports
  • Work cross-functionally to ensure all standard documentation templates remain up to date
  • Work with operations for the timely processes of customer invoices
  • Assist Controller with follow up for timely payments
  • Other duties and responsibilities as required

What you bring:

  • Proficient time management and organizational skills, with the ability to listen and follow through with appropriate action with sense of accuracy and urgency
  • Thorough attention to detail
  • Excellent verbal and written communication skills
  • Proactively identify continuous improvement initiatives to enhance processes
  • Experience successfully juggling multiple projects and tasks concurrently
  • Work effectively in a team while developing interdepartmental relationships
  • Demonstrate ability to proactively follow through until situations are resolved
  • Establish effective working relationships and ability to interact cross-functionally when needed
  • Awareness and compliance of company policies and procedures, and follow established processes
  • Ability to plan and operate with minimum supervision and work independently

What you have:

  • 2-6 years of prior experience required
  • Must possess strong organizational skills
  • Ability to work remotely
  • Must be Microsoft Office or Google Apps proficient (advanced Excel skills or Google Sheets knowledge)
  • Excellent interpersonal skills
  • Work independently and manage time, multi-task and problem solving skills  required
  • Must meet and/or exceed deadlines
  • Must be flexible and able to adapt to a quickly changing environment
  • Adaptability and flexibility

Why us:

Our workplace at Network to Code is innovative, fast, and exciting. We build solution stacks that are rooted in the latest open-source technologies and enable our clients to get more work done better, faster, and cheaper than ever before. No wonder Gartner named us a Cool Enterprise Networking Vendor in 2020!

Our teams are humbly led by some of the most recognized names in the network automation community. We continue to give back to the community through blogs, industry events and open-source software contributions. Although we’re located throughout the world, we use technology to maintain close peer relationships with regular virtual team events and happy hours.

We believe people are our most valuable resource at Network to Code. Our culture is rooted in collaboration, community, and forward thinking. We are passionately committed to leading and shaping the future of network automation; and as we continue to grow rapidly, we’re always on the lookout for talented, innovative people to join our team!

Network to Code is an Equal Opportunity Employer. Network to Code does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.