Business Operations Director

Title: Director – Business Operations

Location: Remote (US)

Who we are:

Network to Code bridges the gap between DevOps and Network Engineering. We are a pioneer in the network automation industry. Our mission is to drastically change the way networks are managed, consumed, and operated on a day-to-day basis. We offer a variety of professional and consulting services as well as training on Network Automation, DevOps for Networking, and how the network can be operated with an Infrastructure as Code mindset. Our services and solutions enable clients to better serve their business and the needs of their customers.

Impact of this role:

Reporting to the SVP of Services, this individual will be recognized as a leader within services delivery and will help shape and manage key pieces of the business operations.  This will be an individual contributor role but will have matrixed leadership over different individuals or groups within the organization. The Director of Business Operations will drive the forecast process regarding revenue and resource demands.  This individual will also drive transformation objectives that match to organizational or department goals.  Finally, the Director of Business Operations will provide data intelligence and analytics which will help drive action within services to be able to improve customer experience and drive scale for the company. This position will continue to grow from a team and role position status.

A day in the life:

  • Manage the forecast process for revenue
  • Act as the key leader regarding resource management which essentially drives placement and tracking of resources against programs.
  • On behalf of the SVP, the Director will drive action plans; account plans and other key initiatives to improve effectiveness of the teams.
  • Provide data intelligence via dashboards and reports to help key stakeholders to make decisions.
  • Eventually this individual will be leading the team responsible for business operations.

What you bring:

  • Passion for customer experience and success
  • Solicitude in helping customers throughout their automation journey
  • Honesty and empathy to those around you on a daily basis
  • A focused and solution oriented approach necessary to see projects through to completion
  • Confidence and decisiveness in moving the ball forward while being flexible and open
  • Ability to demonstrate the latest technology in a way that resonates with customers

What you have:

  • 3 – 5 years in a leadership role with proven success accomplishing business results
  • Proficient in Google Sheets; Slides and Docs as well as Office products as well
  • Understanding of BI platforms like Grafana; Microsoft BI etc.
  • Understanding of the Resource Management Office; Financial forecasting; etc.

Why us:

Our workplace at Network to Code is innovative, fast, and exciting. We build solution stacks that are rooted in the latest open-source technologies and enable our clients to get more work done better, faster, and cheaper than ever before. No wonder Gartner named us a Cool Enterprise Networking Vendor in 2020!

Our teams are humbly led by some of the most recognized names in the network automation community. We continue to give back to the community through blogs, industry events and open-source software contributions. Although we’re located throughout the world, we use technology to maintain close peer relationships with regular virtual team events and happy hours.

We believe people are our most valuable resource at Network to Code. Our culture is rooted in collaboration, community, and forward thinking. We are passionately committed to leading and shaping the future of network automation; and as we continue to grow rapidly, we’re always on the lookout for talented, innovative people to join our team!

Network to Code is an Equal Opportunity Employer. Network to Code does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.